Cross Country Skis | Madshus Fischer Rossignol Skis | Salomon Nordic Ski Boots | Swix Poles

We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.

Bongo International provides its customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases at our website as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.

This process saves international customers up to 82% off typical international shipping rates.

Step-By-Step Order Guide

1. Shop for your items on our website and add them to your cart.
2. Setup your Bongo International account by clicking the Bongo "get your U.S. address" button below.
3. After signup, Bongo will provide you with your very own US address.
4. Back at our website, proceed to Checkout.
5. Enter your new US address supplied by Bongo as both your BILLING & SHIPPING Address.
6. Use the credit card that you have on file with Bongo as the payment method -- No Exceptions.
7. Choose your shipping method and Place Order.
8. Once completed, finish your verification process with Bongo.
9. Bongo will take over from here, so communicate directly with them for delivery of your order via online chat or email.

ADDITIONAL INFORMATON & POLICIES

International Shipping Return Policy
ORS Cross Country Skis Direct is no longer responsible for goods after we have received a Proof of Delivery from the Bongo Warehouse. Any international returns will need to be coordinated through Customer Service at Bongo International (ORS standard return policies and restocking fees apply).

International Shipping Damage Policy
Damaged goods will be replaced by ORS Cross Country Skis Direct and shipped to the Bongo warehouse. Customers will be responsible for shipping the replacement goods through Bongo’s service. ORS Cross Country Skis Direct is not responsible for the international transportation of your goods.

Customers should contact Bongo International directly if they need to make a return or receive a replacement part. Bongo will adjust your international paperwork to state that the item(s) are replacement parts. No additional duties/taxes should be applied by Customs in your country.

Manufacturer warranties may become void if goods are shipped internationally.